Who we are

The address of our website is: [https://tvin.hr](https://tvin.hr). We are Tvin d.o.o. (“Company”, “we”, “us”, “our”), a company registered in Croatia at Ulica Zbora narodne garde 2, 33000, Virovitica. We manage the website tvin.hr (“Website”), as well as any other related products and services that pertain to or connect with these legal terms (“Legal Terms”) (collectively “Services”). You can contact us via email at info@tvin.hr or by mail at Ulica Zbora narodne garde 2, 33000, Virovitica, Croatia. These Legal Terms constitute a legally binding agreement between you, either personally or on behalf of an entity (“you”), and Tvin d.o.o., regarding your access to and use of the Services. By accessing the Services, you agree that you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE TO ALL OF THESE LEGAL TERMS, YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND MUST IMMEDIATELY CEASE USE. Additional terms or documents that may be periodically posted on the Services are hereby expressly incorporated by reference. We reserve the right, at our sole discretion, to modify or amend these Legal Terms at any time and for any reason. We will notify you of any changes by updating the “Last Updated” date of these Legal Terms, and you waive any right to receive specific notice of any such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. By continuing to use the Services after the date of posting such revised Legal Terms, you agree to and are deemed to be aware of and accept the changes to any revised Legal Terms. We recommend that you print a copy of these Legal Terms for your records.

Privacy

This Privacy Policy describes our rules and procedures regarding the collection, use, and disclosure of your data when you use the Service and informs you of your privacy rights and how the law protects you. We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of data in accordance with this Privacy Policy.
Interpretation and Definitions
Words with initial capital letters have meanings defined under the following conditions. The following definitions have the same meaning regardless of whether they appear in the singular or plural form.

Definitions for the purpose of these Privacy Rules

  • Account means a unique account created for you to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, ownership interests, or other securities that have voting rights to elect directors or other governing body members.
  • Company (referred to in this Agreement as “Company,” “We,” or “Our”) refers to Tvin d.o.o., located at Ulica Zbora narodne garde 2, Virovitica.
  • Cookies are small files that a website places on your computer, mobile device, or any other device, and they contain details about your browsing history on that website among various uses.
  • Country refers to: Croatia
  • Device means any device that can access the Service, such as a computer, mobile phone, or digital tablet.
  • Personal Data means any information relating to an identified or identifiable person.
  • Service refers to the website.
  • Service Provider means any natural or legal person who processes data on behalf of the Company. This refers to third-party companies or individuals engaged by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, or assist the Company in analyzing how the Service is used.
  • Usage Data refers to data that is automatically collected, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to Tvin, available at tvin.hr.

Refers to an individual who accesses or uses the Service, a company, or any other legal entity on whose behalf that person accesses or uses the Service, as applicable.

Collection and Use of Your Personal Data

Types of Data Collected: Personal Data

During your use of our service, we may ask you to provide us with certain personal data that can be used to contact or identify you. Identifiable data may include, but is not limited to:

  • E-mail
  • Address
  • Name and surname
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as your device’s Internet Protocol address (e.g., IP address), browser type and version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
When accessing the Service through a mobile device, we may automatically collect certain information, including but not limited to, the type of mobile device you use, your mobile device’s unique ID, your mobile device’s IP address, your mobile operating system, the type of mobile internet browser you use, unique device identifiers, and other diagnostic data.
We may also collect data sent by your browser whenever you visit our Service or when you access the Service via a mobile device.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to monitor activity on our Service and store certain data. The tracking technologies we use include beacons, tags, and scripts to collect and track information, as well as to enhance and analyze our Service. The technologies we use may include:

Cookies, or browser cookies

A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is sent. However, if you do not accept cookies, you may not be able to use some parts of our Service. If you do not adjust your browser settings to refuse cookies, our Service may use cookies.

Web-beacons

Certain parts of our service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity). Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser. Learn more about cookies in the article on the Free Privacy Policy website. We use both session and persistent cookies for the purposes set out below:
Type of Cookies We Use:
Essential Cookies:
Type: Session Cookies
Administered by: Us
Purpose: These cookies are essential to provide you with services available through the website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.
Cookie Policy / Notice Acceptance Cookies:
Type: Persistent Cookies
Administered by: Us
Purpose: These cookies identify if users have accepted the use of cookies on the website.
Functional Cookies:
Type: Persistent Cookies
Administered by: Us
Purpose: These cookies allow us to remember choices you make when you use the website, such as remembering your login details or language preferences. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the website.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookie Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use personal data for the following purposes:

  • To provide and maintain our Service, including monitoring the usage of our Service.
  • To manage your account: to manage your registration as a user of the Service. The personal data you provide may enable you to access various features of the Service available to registered users.
  • To fulfill contracts: to develop, comply with, and execute the purchase contract for products, goods, or services you have purchased or any other contract with us through the Service.
  • To contact you: to reach out to you via email, phone calls, SMS, or other equivalent forms of electronic communication, such as push notifications from a mobile application about updates or informational communications related to features, products, or contracted services, including security updates when necessary or reasonable for their implementation.
  • To provide you with news, special offers, and general information about other goods, services, and events we offer that are similar to those you have already purchased or inquired about, unless you have opted out of receiving such information.
  • To manage your requests: to attend to and manage your requests.
  • For business transfers: We may use your data to assess or carry out mergers, divestitures, restructuring, reorganizations, liquidation, or other sales or transfers of some or all of our assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar procedure, in which personal data we hold about users of our Service will be among the transferred assets.
  • For other purposes: We may use your data for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our service, products, services, marketing, and your experience.

WHO WE SHARE YOUR DATA WITH

We may share your personal data in the following situations:

  • With Service Providers: We may share your personal data with service providers to monitor and analyze the use of our Service and to contact you.
  • For Business Transfers: We may share or transfer your personal data in connection with any merger, sale of company assets, financing, or acquisition of all or part of our business by another company.
  • With Affiliate Companies: We may share your data with our affiliate companies, in which case we will require those affiliate companies to comply with these Privacy Rules. Affiliate companies include our parent company and all other subsidiaries, joint venture partners, or companies we control or that are under common control with us.
  • With Business Partners: We may share your data with our business partners to offer you certain products, services, or promotions.
  • With Other Users: When you share personal data or otherwise communicate on public areas with other users, that data may be viewed by all users and may be publicly distributed outside.
  • With Your Consent: We may disclose your personal data for any other purpose with your consent.

HOW LONG WE RETAIN YOUR DATA

The Company will retain your personal data only for as long as necessary for the purposes outlined in these Privacy Rules. We will keep and use your personal data as needed to fulfill our legal obligations (for example, if we are required to retain your data in accordance with applicable laws), resolve disputes, and enforce our legal agreements and policies. The Company will also retain usage data for internal analytical purposes. Usage data is typically retained for shorter periods, unless such data is used to enhance security or improve the functionality of our service, or if we are legally required to retain such data for longer periods.

TRANSFER OF YOUR PERSONAL DATA

Your data, including Personal Data, is processed at the Company’s operating offices and at all other locations where the parties involved in the processing are located. This means that such information may be transferred to computers located outside your country, province, or other governmental jurisdiction and maintained there where data protection laws may differ from those in your jurisdiction.
Your consent to this Privacy Policy, followed by your submission of such data, represents your agreement to such transfer.
The Company will take all reasonably necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy, and your Personal Data will not be transferred to an organization or country unless there are adequate controls in place, including the security of your data and other personal information.

DISCLOSURE OF YOUR PERSONAL DATA

Business Transactions If the Company is involved in a merger, acquisition, or sale of assets, your Personal Data may be transferred. We will notify you before your Personal Data is transferred and becomes subject to different Privacy Policies.

LEGAL REQUIREMENTS

The Company may disclose your Personal Data in good faith that such action is necessary to:

  • To comply with legal obligations
  • To protect and defend the rights or property of the Company
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability
  • Security of your personal data

The security of your personal information is important to us, but please note that no method of transmission over the Internet or electronic storage is 100% secure. Although we strive to use commercially acceptable methods to protect your personal information, we cannot guarantee its absolute security.

DETAILED INFORMATION ON THE PROCESSING OF YOUR PERSONAL DATA

Service providers have access to your personal data only to perform their tasks on our behalf and are obligated not to disclose or use your data for any other purposes.

ANALYTICS

We may use third-party service providers to monitor and analyze the use of our Service.

GOOGLE ANALYTICS

Google Analytics is a web analytics service provided by Google that tracks and reports website traffic. Google uses the collected data to monitor and analyze the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize ads in its advertising network. For more information about Google’s privacy practices, visit Google Privacy Terms: https://policies.google.com/privacy?hl=en. We may also use your data to serve you advertisements. To learn more about how Google uses data from websites or apps that use its services, visit: https://www.google.com/intl/en/policies/privacy/partners/.

WHAT RIGHTS DO YOU HAVE OVER YOUR DATA

Right to Access

At any time, you can request confirmation from us about whether your personal data is being processed, and if it is, you have the right to request access to that data and the information specified in Article 15 of the GDPR. Upon your access request, we will provide you with the data and information in electronic form (via email), unless you have specified a different email address or explicitly requested postal delivery.

Right to Retrification

You have the right to obtain from us the immediate correction of inaccurate personal data and the completion of incomplete personal data.

Right to Erasure

If you believe that we have collected or otherwise processed your data in violation of the General Data Protection Regulation (GDPR), you have the right to request the deletion of such data from us. If the request is valid, the data will be erased without undue delay. You also have the right to erasure if your personal data are no longer necessary for the purposes for which they were collected or otherwise processed, if you have withdrawn your consent for data processing, if you have objected to processing based on our legitimate interests, or if the data must be erased to comply with a legal obligation. If there are reasons that prevent or restrict us from fulfilling your request, we will notify you in response to your request.

Right to Restrict Processing

You have the right to request us to restrict the processing of your personal data if you contest the accuracy of the data (for a period enabling the data controller to verify the accuracy of the personal data), if the processing is unlawful and you oppose the deletion of the data, if you object to the processing while we verify whether our legitimate interests override yours, or if the data is no longer needed by us, but you require it for the establishment, exercise, or defense of legal claims.

Right to Data Portability

You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format and to transfer those data to another data controller if the processing is based on consent or a contract and is carried out by automated means.

Right to Withdraw Consent

If we process your data based on your consent, you can withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

Right to Lodge a Complaint and Appeal

At any time, based on your specific situation, you have the right to object to the processing of personal data we carry out based on our legitimate interests, including the right to object to profiling related to those legitimate interests. If you believe that the processing of your personal data is in any way in violation of the General Data Protection Regulation (GDPR), please contact us at: info@tvin.hr.

Changes to these Privacy Rules

From time to time, we may update our Privacy Rules. We will notify you of any changes by posting the new Privacy Rules on this page. We will also notify you via email and/or a prominent notice on our service before the change takes effect and update the “last updated” date at the top of these Privacy Rules. We encourage you to periodically review these Privacy Rules for any changes. Changes to these Privacy Rules are effective when they are posted on this page.

Contact us

If you have any questions about these Privacy Rules, you can contact us at: Email: info@tvin.hr